Frequently Asked Questions

Unfortunately, speech-to-text software still struggles with accuracy. There are also concerns regarding the security of recordings and the processing of these. You may recall the article in the Guardian about Apple where we learned that: "Apple contractors regularly hear confidential medical information". And it wasn't just Apple: Google "admitted that contractors can access recordings made by Assistant, after some of its recordings were leaked". Here at OutSec Legal, we have developed our own app for you to record and upload your audio transcription files securely and easily to us. Our professional legal transcriptionists will provide you with a more accurate transcription than you could obtain via speech-to-text software and they are covered by our confidentiality contracts. So with OutSec, you know who is processing your data and that it will be safe.

OutSec Legal has been transcribing confidential digital recordings and legal digital dictation files securely for over 20 years. Our software has been developed around stringent encryption standards required by the legal services sector. We are registered with the ICO. OutSec Legal are also Cyber Essentials certified, which is required by all contractors who contract with UK Gov. OutSec Legal leverage the Amazon/AWS Cloud to provide a highly secure and geo-redundant infrastructure, which provides the resilience and availability demanded by modern-day businesses. OutSec also ensures that every client transaction is protected with the latest SSL security. OutSec’s FileManager system is password encrypted, with each client having their own username and password. The OutSec servers are secured using the latest encryption protocols: Simplified disaster recovery and automatic failover Encryption at rest and in-transit Encrypted data transfer (256-bit using a 2048-bit key) SHA-2 hashing for all certificates. TLS cryptology.

You are able to contact OutSec Legal by email, phone and even by Skype. We will be happy to speak to you and provide you with any help or support that you need in using our service.

OutSec Legal has been designed from the ground up to provide services which law firms, barristers' chambers and other legal practices want and need. OutSec Legal only transcribe legal digital dictation audio and video files to offer our unique set of services. These include legal transcription (single voice or multi voice) as well as legal document production, formatting and editing services. OutSec Legal only transcribe files from legal practices, they do not transcribe files from other sectors. This makes our offering unique from other transcription companies in the market, where work is farmed out randomly to huge banks of typists (none of which have ever worked in the legal sector). ​ At OutSec we believe in having dedicated legal typists, transcriptionists and secretaries. Consequently, for each fee earner, we would allocate two experienced legal typists, transcriptionists or secretaries to carry out their work. All our transcriptionists have at least 10 years of experience in the legal sector. This allows your dedicated legal transcriptionists to build a bond, in the same way as an in-house secretary would. ​ Our legal transcriptionist team and our legal document production, formatting and editing team know exactly how legal documents should be laid out. This is because most have CILEX or legal secretarial qualifications in addition to their experience meaning they are the best in the industry. Our passion for excellence and an eye for detail, alongside financial investment in the very latest technology, ensure OutSec Legal provide a first-class service with data security and confidentiality at the forefront. Our close working relationship with our clients ensures that the OutSec Legal experience is one of excellence and a natural extension of your existing office.